Privacy Policy

1. Introduction

MySmtpMarket ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information that you provide directly to us:

• Email Address: Required for delivering SMTP credentials and order confirmations
• Transaction Information: Order details, payment confirmations, and service purchases
• Communication Data: Messages you send through our contact form

We automatically collect certain information:

• Log Data: IP address, browser type, pages visited, time and date of visits
• Device Information: Device type, operating system, unique device identifiers

3. How We Use Your Information

We use the collected information for:

• Processing and fulfilling your orders
• Delivering SMTP credentials to your email
• Communicating with you about your orders
• Providing customer support
• Improving our services and website
• Detecting and preventing fraud
• Complying with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Payment Processors: We share necessary transaction data with Cryptomus for payment processing
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure database storage
• Limited access to personal information
• Regular security assessments

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Order and transaction records are typically retained for 2 years for accounting and legal purposes.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us.

8. Cookies

We use cookies and similar technologies to:

• Maintain your session
• Remember your preferences
• Analyze website traffic

You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us.